Every comment. Every message. One list.
Stop hopping between five apps. Inbox Unifier brings comments, messages and mentions together, sorts what matters, and suggests replies in your brand voice.
- Instagram, Facebook, LinkedIn and X in one queue
- Sales leads and complaints surfaced first
- Suggested replies that a teammate reviews and sends
Is the Diwali roast available in whole beans or only ground?
Can we order 40 hampers for our Pune office before the 10th?
My order arrived with a broken seal. What should I do?
That pour-over short was so calming. More of these please.
Both. Pick whole beans at checkout and we roast them the morning we ship. The 20% runs till Sunday.
Routine questions, answered in your voice.
Is it in stock? Do you ship to Pune? What are your hours? For questions you hear every day, a reply is drafted from your product notes and Brand Kit. A person reads it, tweaks it if needed, and sends.
- Built from your product notes, not guesses
- Marked clearly as a suggestion until sent
- Sensitive threads always left for a person
See how fast you answer, by channel.
Track first response time and open threads for every channel and every teammate. Spot the backlog before your audience does.
- First reply time by channel
- Open, assigned and closed counts
- Weekly summary in Pulse Analytics
Built for busy community managers.
Smart priority
Purchase questions, complaints and press messages rise to the top.
Assign and hand off
Send a thread to sales, support or the founder, with notes attached.
Voice-matched drafts
Replies follow the same tone sliders and banned words as your posts.
Saved answers
Keep approved answers for shipping, returns and offers one click away.
Labels
Tag threads as lead, issue, feedback or praise and filter in a click.
Response timers
See how long each thread has waited, so nothing goes cold.
Inbox Unifier, answered.
Does it reply automatically?
No. Suggested replies are drafts. A team member always reviews and sends them.
Which messages can it read?
Comments and messages that each platform makes available through its official access for business accounts.
Can several people work the inbox at once?
Yes. Threads show who is viewing or replying, so two people never answer the same comment.
Give your brand a center of gravity.
Your first on-brand post takes about ten minutes. Here is how those minutes go.
- MIN 01 Drop in your logo and pick three colors. The Brand Kit fills itself from your website.
- MIN 04 Describe your voice in a line, like "warm, witty, never pushy".
- MIN 06 Write one brief. Get a post for each channel, sized and captioned for it.
- MIN 10 Approve it. Pick a time, or take the suggested one.